FREQUENTLY ASKED QUESTIONS

Q: What is your return policy?
A: Due to the custom-made nature of our products, we cannot offer refunds or exchanges. All sales are final and items sold as-is. If there is a mistake that was made on our part, we will do whatever is necessary to rectify the matter.

Q: Are you no longer a member of ebay?
A: No. Due to the costs of listing every single item, and fees taken by ebay and PayPal, the profit margins were so low that it made sense to not be amember of ebay any longer and focus our entire attention on building our website to be the best it can be.

Q: When can I expect my order to arrive?
A: We ship out within 15 BUSINESS DAYS (this does NOT include weekends and Holidays) of your order, depending on the quantity of items purchased. Very large orders may take longer, which we will communicate ship out details to you as they become known. We always try our best to ship your items within a few days of your order.

Q: Can you rush an item?
A: Yes, depending on whether or not we have your requested garment on hand. Simply email us your request and we will let you know right away if we can accommodate your need. We'll then invoice you for a $10 rush charge per item to move your order to the top of our production queue. If you need overnight shipping you may also request FedEx for an extra fee.

Q: How much is the Shipping and Handling Charge?
A: We ship most orders via USPS Priority Mail. Shipping and Handling on most orders is around $6 to $10, depending on the number of items you have ordered. Please keep in mind that all shipping charges nationally have increased, and these rises in shipping costs are beyond our control.

Q: Do you ship internationally?
A: Yes. We use USPS International Priority Mail for worldwide shipping. We also make UPS available for shipments to Canada. Keep in mind that we are NOT responsible for the various charges including customs fees that are imposed by your country.

Q: Why are your products better than other retro logo shirts?
A: We use top-quality name brand garments, and produce each one to order giving it meticulous personal attention. We have very high quality control standards and make sure each product is worth the price. Additionally, we have spent hundreds of hours researching and recreating extinct, retro logos while paying extreme attention to detail.

Q: Will you be selling current pro logo merchandise?
A: No.

Q: Why print direct-to-grament rather than silk screen?
A: Digital printing uses state of the art technology to print images directly to the garment. It provides excellent image durability and wash fastness, and provides a soft, breathable image feel. Additionally, we produce each shirt to order, saving silk screen costs for large runs of product that may or may not ever sell.

Q: Why no dark-colored t-shirts and sweats?
A: Our current digital printing system does not print white ink. Therefore we can only print on lighter colored garments.

Q: There is a retro logo I would like on a shirt...can you do it?
A: If the logo is not trademarked, then the answer is yes. Simply contact us and we will recreate the logo and make the garments available in our store. We welcome all requests and suggestions for logos or garment types. Though not every request can be accommodated, we will always try our best.

Q: Do you offer custom orders for my own logo?
A: Yes, please inquire about custom orders for your own local amateur sports team, as long as the logo is not trademarked (or you have permission to use it). We can also put names and numbers on shirt backs as requested. Inquire for a quote.